📋 Terms & Conditions Last Updated: January 2026 🔒 11k apk – A Fully Transparent & Secure Platform 💬 Chat with us on Live Chat 2 minutes Get Answers ⚡ Via bKash & Nagad In Just 3 Minutes Withdrawal 🎮 5,000+ Games – Sports to Live Casino 🌟 11k apk — Trusted by 500,000+ Members 📋 Terms & Conditions Last Updated: January 2026 🔒 11k apk – A Fully Transparent & Secure Platform 💬 Chat with us on Live Chat 2 minutes Get Answers ⚡ Via bKash & Nagad In Just 3 Minutes Withdrawal 🎮 5,000+ Games – Sports to Live Casino 🌟 11k apk — Trusted by 500,000+ Members
📋 Terms & Conditions

11k apk Terms & Conditions – The complete guide to using our platform

Please read these Terms & Conditions carefully before registering an account or using any services on 11k apk. They define the rights and responsibilities of both you and us.

Last Updated: January 2026  |  Bengali Version
📖
Total Sections
10
🌐
Language
Bengali (bn-BD)
✅
Applicable
For All Members

Key Terms at a Glance

A summary of the key sections of 11k apk's Terms & Conditions

Account & Eligibility

You must be at least 18 years old to open an account on 11k apk. Only one account per person is permitted. All information provided during registration must be accurate and truthful.

Deposit & Withdrawal Policy

A minimum deposit of ৳300 applies for bKash, Nagad, and Rocket. Identity verification is mandatory at the time of withdrawal. Withdrawals may be restricted until applicable bonus wagering requirements are met.

Bonus & Promotion Terms

Each bonus has its own wagering requirements. Bonus funds cannot be withdrawn directly — a specified amount must be wagered first. Misuse of promotions may result in account termination.

Prohibited Activities

Running multiple accounts, bonus abuse, collusion, or any form of fraudulent activity is strictly prohibited. If such behaviour is detected, the account and balance may be confiscated.

Privacy & Security

Your personal information is protected with SSL encryption. We do not share your data with third parties. Members are solely responsible for keeping their account login credentials confidential.

Responsible Gaming

11k apk offers self-limit, self-exclusion, and cooling-off period options. Accounts for users under 18 are strictly prohibited. Support is available for players experiencing gambling-related difficulties.

📌 How the Terms Apply

📝
Register

By opening an account, you agree to these terms and conditions.

✅
Consent

Using the platform constitutes agreement to all terms and conditions.

🔄
Update

Members are notified in advance whenever the Terms are updated.

💬
Question

If anything is unclear, our Live Chat team is ready to help.

Important Notice

Please read the following terms and conditions carefully before using any service on 11k apk ("we", "the platform"). By registering an account or using the platform, you are deemed to have accepted all of these terms. If you do not agree with any of them, please refrain from using the platform.

1

General Terms & Definitions

These Terms & Conditions constitute a legally binding agreement between the 11k apk platform and all its users ("Members"). "Platform" refers to the 11k apk website, mobile app, and all associated services. "Member" refers to any registered individual who uses the services of 11k apk.

These Terms are written in English and are specifically relevant to users in Bangladesh. 11k apk operates in accordance with international gaming standards and maintains full transparency across all its operations.

It is the member's own responsibility to read and understand these terms. If you have difficulty understanding them due to age or language, our Bangla support team is available to help.

2

Account Registration & Eligibility

Age Verification Required

To register an account and use any services on 11k apk, you must meet the following eligibility requirements:

  • You must be at least 18 years old. No one under the age of 18 is permitted to open an account or play.
  • Each individual may operate only one account. If multiple accounts are detected, all of them will be closed.
  • The name, address, date of birth, and phone number provided at registration must be completely accurate.
  • 11k apk may request identity verification (KYC) at the time of withdrawal or in cases of suspected suspicious activity.
  • Members are responsible for keeping their account password confidential. Any loss resulting from unauthorized use of an account by another person is the member's sole responsibility.
  • Accounts opened with false information may be suspended at any time.
KYC Verification Process

For identity verification, you may be required to submit a scanned copy of your National ID (NID), passport, or driving licence. This process is completed within 48 hours.

3

Deposit & Payment Policy

11k apk supports all major mobile banking services in Bangladesh. Deposits are reflected in your account instantly — typically within 1–3 minutes.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
bKash ৳300 ৳50,000 1–3 Minutes
Nagad ৳300 ৳50,000 1–3 Minutes
Rocket ৳500 ৳30,000 3–5 minutes
Bank Transfer ৳1,000 ৳2,00,000 1–6 Hours
USDT (TRC-20) $10 Unlimited 1 Network Confirmation
  • Deposits are only accepted from payment accounts registered in your own name. Depositing from another person's account is strictly prohibited.
  • The correct reference or transaction ID must be included when making a deposit.
  • If a deposit is delayed in reflecting due to a banking system error, please contact support with your transaction ID.
  • Deposits cannot be refunded once a bonus has been claimed.
4

Withdrawal Policy

Complete KYC Before Withdrawing

Withdrawing your winnings at 11k apk is quick and straightforward. Under normal circumstances, withdrawal requests are processed within 3–15 minutes, though additional verification may be required in certain cases.

  • Withdrawals can only be made to the same payment method used for the original deposit, in accordance with AML policy.
  • The minimum withdrawal amount is ৳500.
  • Identity verification (KYC) must be completed before your first withdrawal.
  • Winnings derived from bonuses may only be withdrawn after the applicable wagering requirements have been met.
  • In cases of suspicious activity or fraud, withdrawals may be placed on hold pending investigation.
  • The maximum daily withdrawal limit is ৳1,00,000 (separate limits apply for VIP members).
Anti-Money Laundering Policy

11k apk strictly adheres to AML (Anti-Money Laundering) policy. Additional documentation may be required for large withdrawals. This is a legal obligation applicable to all international gaming platforms.

5

Bonus & Promotion Terms

11k apk offers a range of bonuses and promotions. Each bonus comes with specific terms that should be read carefully before claiming. Accepting a bonus constitutes agreement to its associated terms.

  • The welcome bonus is for new members only and applies once on the first deposit.
  • Standard bonus wagering requirements range from 10x to 30x — refer to the specific offer for details.
  • For wagering calculations, slots bets count at 100%, Live Casino games at 10%–20%, and Sports Betting bets vary depending on the circumstances.
  • Expired bonuses are automatically cancelled — the validity period is stated separately for each offer.
  • Attempting to claim the same bonus offer more than once will be treated as abuse.
  • VIP members are eligible for additional cashback and reload bonuses — see the /vip page for full details.
Warning on Bonus Abuse

Claiming bonuses through multiple accounts or false information is a serious violation. In such cases, all bonuses and associated winnings will be forfeited and the account may be permanently closed.

6

Betting Rules

All betting on 11k apk — Sports Betting, Live Casino, slots, and instant games — is governed by specific rules and regulations.

  • Confirmed bets cannot be changed or cancelled — except where a cashout option is available.
  • 11k apk reserves the right to void any bets placed at incorrect odds due to a technical error.
  • In Sports Betting, if a match is abandoned or postponed, the bet will be refunded — unless a result has already been determined.
  • Any bets and winnings found to be associated with match-fixing or the use of insider information will be voided.
  • The maximum single bet limit varies by game and market — you cannot place a bet exceeding the limit shown on the bet slip.
  • Bets affected by live streaming delays will be settled according to the official result.
7

Prohibited Activities

Strictly Prohibited

The following activities are strictly prohibited in order to protect the integrity and fairness of 11k apk's services. Any violation of these prohibitions will result in serious action being taken.

  • Creating or operating multiple accounts — each member is permitted to hold only one account.
  • Bonus arbitrage or bonus hunting — any method used to extract bonus funds before the applicable wagering requirements have been met.
  • Collusion — conspiring with other players to gain an unfair advantage in live poker or table games.
  • Chargeback fraud — winning with deposited funds and then filing a reversal claim with the payment provider.
  • Using software bots or automated tools to play games.
  • Attempting to identify or exploit security vulnerabilities in the platform.
  • Harassing other members or using offensive language.
Consequences of Violations

If any of the above activities are detected, the associated account balance will be confiscated, the account permanently closed, and legal action taken if necessary. 11k apk reserves the right not to entertain appeals against these decisions.

8

Account Closure & Suspension

11k apk reserves the right to close or temporarily suspend any account at any time and for any reason. Equally, members may close their own account at their discretion.

  • Accounts may be closed without notice in the event of a terms violation.
  • Members wishing to close their account must submit a written request to support.
  • Prior to account closure, members will be given the opportunity to withdraw any valid balance — except in cases involving a terms violation.
  • A self-exclusion request made for Responsible Gaming purposes takes effect immediately.
  • Inactive accounts (unused for more than 12 months) may be subject to a maintenance fee — however, members will be notified in advance.
9

Responsible Gaming Policy

11k apk believes gaming should be a source of entertainment, not financial or emotional stress. We are firmly committed to Responsible Gaming.

  • Each member can set their own daily, weekly, and monthly deposit limits from within their account.
  • You can use the self-exclusion feature to block access to the platform for a set period of time.
  • A cooling-off period (from 24 hours up to 6 months) can be set at any time.
  • If signs of problematic gaming behaviour are detected, 11k apk will proactively reach out to the member to offer support.
  • Under no circumstances will anyone under the age of 18 be permitted to use an account.
Need Help?

If you're experiencing problems related to gaming, visit our Responsible Gaming page or email us at support@11kapk.com. Our team will assist you with complete confidentiality.

10

Terms Updates & Changes

11k apk reserves the right to modify these terms and conditions, in part or in full, at any time. The following process will be followed when changes are made:

  • For significant changes, members will be notified at least 7 days in advance via email or platform notification.
  • Minor changes may take effect without prior notice — however, the update date will always be clearly displayed on the page.
  • If you do not agree to the updated terms, you may request to close your account.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
  • The most recent version of these Terms supersedes all previous versions, which are considered null and void.
Last Reviewed

These terms and conditions were last reviewed and updated in January 2026. The next scheduled review is July 2026.

Why It's Important to Read These Terms

Many people click "Agree" without reading the terms. But knowing these terms on 11k apk will make your experience much smoother — understanding what is and isn't allowed helps you avoid unnecessary complications.

For example, many new players assume bonus funds can be withdrawn immediately. However, most bonuses come with wagering requirements — meaning you need to place a certain amount of bets using those funds before a withdrawal is possible. At 11k apk, these conditions are clearly stated on each offer's page.

One important policy to be aware of is the multiple accounts rule. Some users unintentionally open separate accounts from the same device or network as family members, which the system may flag as multiple accounts. To avoid this situation, if more than one member of the same household wishes to use 11k apk, it is advisable to inform support in advance.

A common question about payments is: why is identity verification required at withdrawal? This is a requirement under international financial regulations — not a rule unique to 11k apk. Once completed, it is not required for subsequent withdrawals, and the entire process is finished within 48 hours.

The Responsible Gaming section deserves particular attention. 11k apk provides these tools not just out of regulatory obligation — the platform genuinely wants your gaming experience to be enjoyable. Using self-limit or self-exclusion features is not a sign of weakness; it's what smart players do.

If you have any questions or uncertainties about these Terms, email us at support@11kapk.com or reach out via Live Chat. Our Bangla-speaking support team is available 24 hours a day.

Frequently Asked Questions

Have questions about the Terms? Find your answers here.

Absolutely — 11k apk's full platform works seamlessly in any mobile browser. Whether you use Chrome, Firefox, or Samsung Internet, you'll have access to all games, Live Casino, Sports Betting, and payment features without installing a thing. That said, downloading the app does come with a few extras: biometric login (fingerprint or Face ID), push notifications for bonuses and match updates, a data saver mode, and slightly faster load times. The app is just 28 MB and available from the /app page. But if you prefer to stick with your browser, you won't miss out on any service — every game and transaction is fully accessible without the app.

Claiming the 11k apk welcome bonus involves a few simple steps. First, go to the /register page and create a new account. Second, before making your first deposit, make sure to select the applicable bonus code (if any) or choose the bonus option — the deposit page typically has an "Activate Welcome Bonus" checkbox or dropdown. Third, deposit the required amount — the bonus generally activates from a minimum of ৳300. Once the deposit is complete, the bonus amount is automatically credited to your wallet. After meeting the specified wagering requirements using the bonus funds, the amount becomes withdrawable. For the latest bonus offers and full terms, visit the /bonus page, as offers are updated regularly.

Now that you know the terms — 11k apk Enjoy

Clear rules, fair games, and fast payments — that's the 11k apk promise. Open an account today and dive into a world of 5,000+ games with a welcome bonus.

⚠️ 18+ only. Play responsibly.

Responsible Gaming Is Our Core Commitment

Gaming on 11k apk should be a source of enjoyment. If you're experiencing issues or would like to set limits, please visit our Responsible Gaming page.

Learn More
বাংলা